Business Communications Learning Center

Business communication is the process of sharing information between people and systems internally, as well as externally. An effective business communications environment is where everything and everyone works in harmony to achieve goals and objectives. At the core, the purpose of business communications is to improve organizational practices, reduce errors and help businesses succeed.

After many years of telecom experience

We have the basic building blocks of business communications down to a science. While each topic may seem simple, they each tell a much bigger story. Understanding basically how your organization currently manages your business communications can tell us how advanced, lacking or in trouble your office is. We cover the basic building blocks of successful businesses such as:

  • Communications infrastructure management

  • Cyber Security

  • Cloud infrastructure

  • Business infrastructure

  • Infrastructure scalability

  • Ability to deploying new processes

  • Employee service offerings

  • Employee technology services

  • Communications spending

Speaking of CyberSecurity, see our Cyber Security section to learn Cyber Security tips for everyone to live and work by.

Business Phones Lines: What You Need To Know

Most small business owners don’t know where to start when looking for reliable and affordable business phone lines. That’s OK, that’s what we are here for.

Figuring out how many phone lines you need for your business can be difficult. We are here to help with the answer but also to help get your business phone lines installed and working if needed. If you need a new phone system; we can help with that too.

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How Much Internet Speed Bandwidth Do I Need For My Business?

When deciding on internet services for your business, one of the most important factors is speed from a reliable business internet provider.

We say “business” internet provider because a lot of times a simple cable provider internet connection is just that – a simple connection to the internet.

This makes answering the question of how much internet speed bandwidth do I need for my business not as simple as just selecting a provider, an internet plan, and a price that fits.

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Residential vs Business Class Services

Typically, business-class internet, voice and data plans will offer higher symmetrical internet speeds to give you superior connections and quality.

Residential class offers "published" high download speeds, much slower upload speeds and no guarantees.

The difference is more than just speed.

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Unified Communications and Collaboration

The next level of flexibility, service and productivity.

To really take advantage of Unified Communications (UC) your voice and data must already be optimized. You wouldn’t drive a McLaren P1 on an old cobblestone road and expect it to function in the same way as McLaren P1 on a pristine race track would you?

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What Is Cybersecurity?

Computer security, cybersecurity or information technology security is the protection of computer systems.

Simply put, Cybersecurity is the practice of protecting systems, networks, websites, computer programs and more from cyber-attacks (i.e. “Hackers”).

Cyber-attacks are usually targeted at accessing, changing, destroying and stealing sensitive information; for the purpose of money extortion; or disrupting your normal business processes.

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Assessment Tool

We review business technology, research and study so that you don't have to.

If you are not in the technology business your time is really best spent doing what you do.

We study the latest communications services, business software, business services and more to give you a complete picture of a service provider’s product’s features, benefits, and value, as well as the service level agreements (uptime guarantees, etc.) behind the product.

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What is a Telecom Audit?

1 A Telecom audit consist of analyzing your current telecom spending. These types of bills are like Medical Doctors notes and prescriptions, only other Doctors can truly understand them. Did you know that they were designed that way on purpose? You can upload your files and we will look through them in detail. It's a great starting point to uncover overspending.

2Whether it’s billing errors or duplicate charges, a telecom audit can help determine inaccuracies in your invoices and ensure savings. A careful review, examination and reconciliation of your invoicing and contract agreements ensures accuracy and can assist you with proper budgetary forecasting.

3Regardless if you are a new small business that is just starting out or a large corporation, you could be overspending on telecommunication bills by as much as 35%! The best part about finding out; we do this for free. Our track record of successful telecom audits includes some of the most complicated billing and contractual analyses imaginable.
We study, talk to and review all service providers, carriers, programs and services so that you don’t have to.
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